Privacy protection (Legislative Decree 196/2003)
For all our services, the data controller or the company responsible for your privacy is Liliana Quaranta SRL.
How we use information about you
We use information about you in many different ways, depending on the type of information, for the following main reasons:
To send you the items you have purchased (without your data we would not be able to fulfill our obligations towards you).
To send you service messages, such as orders updates via sms or e-mail (in this way you will be updated about your order status and its delivery date).
Sending information about new products and services by e-mail or sms (we will send these communications only if you give us your consent).
For fraud prevention and detection.
To know what you like so to propose an offer that can meet your tastes and needs.
We do not keep payment information such as security code / CVV of your card. We just need this information to be able to accept payments or make refunds and prevent/detect fraud.
Your purchase information and products saved in your cart allow us to send you the products, provide assistance and support in case of returns, to know what you like so to propose you an offer that can meet your tastes and needs.
Information about your mobile or laptop including your IP address, device type, location and how you use our website are useful for protecting our website from fraud and for Google Analytics purpose.
Sharing Information About You
Our will is to be as transparent as possible towards our customers and we believe this is essential for the achievement of our objectives. To fulfill our obligations towards you and in compliance with the contract, we must communicate your data to the following categories of companies in order to be able to provide you with our services.
Companies that work to enable us to send you the products you have purchased, such as payment service providers, warehouses, order packaging and shipping companies.
Professional service providers, such as marketing agencies, advertising partners and website hosts who partner with us on our business.
Credit Assessment Agency, Law Enforcement and Fraud Prevention Entities, to help tackle fraudulent activities.
Companies approved by you if you choose to link your account to Quaranta.eu.
Commercial communications
If you have provided the authorization, we will send you commercial communications by email or sms to let you know about our services and help you see and find our products. You can choose not to receive commercial communications from Quaranta.eu at any time by clicking on the "unsubscribe" link in all newsletter emails or contacting our Customer Service at [email protected].
At this point, we will update your profile to make sure you no longer receive commercial communications.
Quaranta.eu is a complex site made up of numerous interconnection services, therefore it may take a few days for all systems to be updated and you may continue to receive communications while we process your request.
Quaranta.eu online display advertisements
We also use online advertising to let you know about our services and help you see and find our products.
Like many companies, we send you banners and advertisements when you are on other websites and apps.
We do this using different digital marketing networks and advertising technologies such as pixels and tags, cookies as well as specific services offered by some sites and social networks. Banners and advertisements that you will see are based on information we hold about you or on your previous use of Quaranta.eu (i.e. your search history and the content you have viewed on Quaranta.eu) or on our banners and advertising on which you have previously clicked.
Your personal data management
We will keep your personal data for as long as you are our customer. If you do not log into your account for a period of three years, your data will be deleted from our system. In addition, if you no longer want to be our customer, you can contact our Customer Service at [email protected] and request that all your personal data in our possession be deleted.
Your rights
- The right to be informed when your information is used.
- The right to access your personal information in our possession.
The right to request the correction of inaccurate personal information in our possession (by sending an email to [email protected]).
- The right to request your data deletion or the interruption of its use or collection.
The right to stop receiving direct commercial communications and to revoke at any time the authorization to process data for other types of activities for which it is necessary.
The right to lodge a complaint with the responsible data protection officer (the Information Commissioner's Office in the UK).
If you want to exercise your rights, if you have any complaints or questions, please email us at [email protected].
Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice."
Changes to privacy protection
We may make changes to this page from time to time to comply with our data processing methods. In the case of significant changes, we will highlight them on the website and other Quaranta.eu services or by other contact means such as e-mail, so that you can review these changes before continuing to use Quaranta.eu website.
Cookie Policy
Cookies consist of codes installed in the browser that assist us in providing and improving the service offered. By browsing our website, you consent to our use of cookies. Consent can be freely revoked at any time by disabling cookies in the browser settings. However, this may reduce some features of the site.
Therefore, it is advisable not to disable cookies if they are essential to provide a service that you use. For more details on cookies please read the information on cookies.